21027 West Covina Blvd.
Covina, CA 91724
6 beds • Est. 2004 (21 years) • Get directions
Mountain View Cottages IV has 9 state citations (5 serious, 4 minor) and 4 verified complaints since 2021 across 11 inspections. Substantiated findings include a 2023 fall in which a resident identified as a fall risk sustained a fracture after going unassisted over a raised doorway threshold, a confirmed active cockroach infestation with live insects observed by inspectors in the kitchen and dead cockroaches found in residents' rooms, and a staff member working at the facility without proper clearance association on file. Inspectors also cited unlocked cleaning solutions and disinfectants accessible to residents in care during a 2023 annual visit. In February 2024, facility administrators attended a formal conference with state licensing officials to address staffing adequacy, timely medical care, criminal record clearances, and the pest issue, with civil penalties issued at that time. The most recent annual inspection was completed in December 2025.
Mountain View Cottages - IV is a 6-bed memory care home in Covina, part of the Mountain View Centers network that specializes exclusively in Alzheimer's and dementia care. The organization is known for accepting residents with challenging behaviors that other facilities have turned away, including wandering, combativeness, and agitation.
Located in the scenic San Gabriel Valley foothills, the home features landscaped gardens and both private and semi-private rooms.
Specializes in the residents others won't take
Mountain View has built its reputation on accepting residents with severe behavioral challenges — wandering, combativeness, sun-downing, agitation. Multiple families report their loved ones were removed from other facilities before finding success here. If your loved one has been turned away elsewhere, this is worth exploring.
21 years of focused dementia expertise
Licensed since 2004, Mountain View Cottages has over two decades of experience specifically in memory care. That's a deep bench of institutional knowledge about managing cognitive decline.
Staff trained to find what works for each resident
The approach centers on discovering individual preferences — shower time, eating motivation, activities like singing and dancing. Rather than forcing residents into a standard routine, staff adapt to each person's needs. Family testimonials consistently highlight this personalized attention.
Family involvement is actively encouraged
The organization explicitly welcomes family visits and involvement. Multiple reviews mention visiting daily and always finding their loved one well-cared-for. Open-door policies like this are a good transparency signal.
Memory care only
This is a dedicated memory care home. If your loved one doesn't have dementia or Alzheimer's, this isn't the right fit. And if cognitive needs change, the small home setting means limited ability to scale services.
Shared website across multiple locations
Mountain View Centers operates several cottages. The website content applies broadly to the organization, not specifically to Cottage IV in Covina. Visit this specific location and meet the on-site staff.
Only 6 beds means limited availability
With just 6 residents, openings are rare. If this home interests you, get on their radar early and ask about waitlist options.
Pricing is estimated, please contact the facility to confirm.
21027 West Covina Blvd., Covina, CA 91724
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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