715 West Baseline Road
Claremont, CA 91711
40 beds • Est. 1997 (28 years) • Get directions
66 state citations (21 serious, 45 minor) and 25 verified complaints since 2021 across 66 inspections. Among the most serious documented findings, a 2021 investigation revealed a pattern of resident-on-resident sexual assault: multiple former staff reported witnessing a resident touch and fondle female clients, enter other residents' rooms without consent, and on at least one occasion escort a female resident with dementia to an isolated area of the facility. Investigators also cited the facility in 2022 for inadequate staffing, finding personnel were not sufficient in number or competence to meet resident needs. More recently, investigators examined multiple complaints in 2024 about residents sustaining falls, including questions about whether staff provided timely medical attention, notified administrators, and followed individual fall prevention plans. A November 2025 investigation looked into allegations that staff forced residents to wear bibs during meals; staff and resident interviews did not corroborate the allegation. The facility's most recent inspection was recorded in February 2026.
Mountain View Center is a 40-bed memory care facility in Claremont that has carved out a specific niche: managing the most challenging dementia behaviors that other facilities often refuse. Operating since 1997, the facility specializes in residents with wandering behaviors, combativeness, and severe cognitive decline — the cases that get discharged from other locked facilities.
Under owner Smita Sanghvi's direction, staff are trained to uncover individual preferences and triggers rather than relying on sedation-first approaches.
Specializes in the cases others turn away
Multiple testimonials describe residents who were discharged from other memory care facilities due to aggressive behaviors, escape attempts, and extreme agitation. Mountain View accepted them and successfully managed their care. If your loved one has been asked to leave another facility, this place is worth knowing about.
28 years of memory care experience
Licensed since 1997, this is one of the longest-operating dedicated memory care facilities in the LA area. Nearly three decades of specialization means deeply established routines, experienced staff, and a track record you can actually verify.
Person-centered approach to challenging behaviors
Staff are trained to discover individual triggers and preferences — shower time preferences, approach methods, motivation to eat — rather than defaulting to medication management. The facility explicitly caters to the resident's needs, not the staff's convenience.
Beautiful foothill setting
Located in scenic Claremont foothills with landscaped gardens and both private and semi-private rooms. The physical environment is designed to feel residential and secure rather than institutional.
Below-average safety record
The FYI Safety Score™ is 1.9 out of 10 (Poor), based on state inspection data. With 25 substantiated allegations out of 87 total and 21 Type A citations, this is a significant concern. However, context matters — facilities that accept the most challenging dementia cases inherently face more incidents. Ask management to walk you through specific citations and how they've responded.
Claremont is far from central LA
Located at the eastern edge of LA County in the Inland Empire foothills, Claremont is a long drive from most of Los Angeles. If regular family visits are important, factor in the commute — especially during peak traffic hours.
Not a fit for residents with mild cognitive decline
This facility is purpose-built for severe dementia and behavioral challenges. If your loved one has early-stage memory loss or mild cognitive impairment, the environment and peer group may not be appropriate.
Est. starting from $2,550/mo
Pricing is estimated, please contact the facility to confirm.
Pricing is estimated, please contact the facility to confirm.
715 West Baseline Road, Claremont, CA 91711
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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