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St. Paul'S Plaza

1420 E Palomar Street

Chula Vista, CA 91913

300 beds • Est. 2015 (10 years)


FYI Safety Score

5.4 Below Average

PASEA, THE recorded 12 state citations, including 3 serious, and 7 verified complaints since 2021 across 32 inspections. In 2022, a resident was found by a family member lying on the floor after approximately 15 hours because staff failed to conduct a welfare check, mistakenly believing the resident had left for the hospital. A 2024 complaint confirmed a staff member was not assisting a resident with toileting as required by their care plan, violating the resident's personal dignity rights. Also in 2024, nail polish remover was found accessible to residents and confirmed to have been placed in a resident's mouth, resulting in a citation. A resident with documented severe dementia and a known elopement risk eloped 3 times between 2023 and 2025; in the most recent incident in March 2025, the resident was found seated in a stranger's vehicle outside the facility. In May 2025, a resident with a documented history of aggression allegedly pushed another resident, who sustained a head injury.


Why we like it

St. Paul's Plaza is a 300-bed assisted living community in Chula Vista's Otay Ranch neighborhood, the newest retirement community from St.

Paul's Senior Services. The campus features resort-style amenities including a swimming pool, lush outdoor gardens, and is conveniently located near shops, restaurants, and medical offices at Heritage Park.

St. Paul's Senior Services has been caring for San Diego-area seniors since 1960.

  • Modern community in a desirable neighborhood

    Located in Otay Ranch, one of Chula Vista's most popular neighborhoods, with convenient access to shops, restaurants, and medical offices.

  • Resort-style amenities

    Campus includes a swimming pool, exercise facilities, lush outdoor gardens, and family-style dining in a thoughtfully designed setting.

  • Part of a trusted nonprofit network

    Operated by St. Paul's Senior Services, a nonprofit organization with over 60 years of experience serving San Diego-area seniors across multiple communities.

  • Below-average safety record

    The FYI Safety Score is 6.6 out of 10, below the California average. The facility has received 3 Type A citations (serious) and 9 Type B citations across 33 state inspections. Ask about recent improvements during your visit.

  • Very large community

    At 300 beds, this is a very large campus. Families seeking a more intimate, home-like setting may want to consider smaller options.


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Where you'll live

1420 E Palomar Street, Chula Vista, CA 91913

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Frequently asked questions

How safe is St. Paul'S Plaza?
St. Paul'S Plaza has a FYI Safety Score of 5.4 out of 9.9, our proprietary score based on California state inspection records. 12 state citations and 7 verified complaints have been documented since 2021 across 32 inspections.
Does St. Paul'S Plaza accept Medi-Cal?
St. Paul'S Plaza is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was St. Paul'S Plaza last inspected?
The most recent state inspection visit to St. Paul'S Plaza was on 2026-01-29. The facility has received 32 total inspection visits on record.
How many violations does St. Paul'S Plaza have?
St. Paul'S Plaza has 12 state citations and 7 verified complaints since 2021 across 32 inspections. Our FYI Safety Score for this facility is 5.4 out of 9.9, which accounts for the severity and recency of these findings.
How long has St. Paul'S Plaza been in operation?
St. Paul'S Plaza has been licensed for 10 years in Chula Vista, California, with a licensed capacity of 300 beds.

Facility Details

Facility Type
Residential Care Facility for the Elderly (RCFE)
License Number
374603643
Size
300 beds (Large Community (50+ beds))
Licensed Since
July 21, 2015 (10 years)
Licensee
St. Paul'S Epis Home, Inc; Integ Sen Lvng Mgmt Llc
Administrator
Stratman, Kim
Phone
(619) 591-0600
Address
1420 E Palomar Street, Chula Vista, CA 91913

License data from the California Department of Social Services, Community Care Licensing Division. View full state record


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