1290 Santa Rose Drive
Chula Vista, CA 91913
137 beds • Est. 2021 (4 years) • Get directions
Ivy Park at Otay Ranch has 2 serious and 9 minor state citations and 9 verified complaints since 2021 across 39 inspections. Recent substantiated findings include a 2025 complaint in which a resident requiring supervision exited the facility unsupervised and walked approximately 3 blocks before being located by a member of the public and law enforcement; the same year, inspectors cited the facility for failing to submit required incident reports within 7 days for a resident's fall, hospitalization, and death, and photographic evidence documented rat droppings in a resident's room. A 2025 complaint also found the facility continued billing a resident's account after the resident's death, contrary to the admissions agreement and state law. In 2023, inspectors substantiated that staff spoke inappropriately to residents and that call button response times were excessive, with some residents waiting over 1 hour for assistance; a separate complaint that year found residents received rent increases without the required 60-day notice during a personnel transition, for which the facility issued credits and reversals.
Ivy Park at Otay Ranch is a 137-bed assisted living community in Chula Vista, part of the Ivy Living chain. Located in the Otay Ranch master-planned area of South San Diego County, this community sits in a newer neighborhood with modern infrastructure — but its safety record is a significant concern.
Modern master-planned setting
Otay Ranch is one of Chula Vista's newest neighborhoods, with well-maintained parks, shopping, and newer construction throughout the area.
Solid community size
At 137 beds, large enough for varied programming and consistent staffing, backed by Ivy Living's statewide resources.
South County accessibility
Convenient for families in Chula Vista, National City, and the southern San Diego suburbs without the drive into central San Diego.
Below-average safety record
FYI Safety Score of 3.8, well below the state average. This level of citations and complaints requires serious investigation before considering placement.
Safety inconsistency within the chain
Several other Ivy Park locations score 9.0 or higher, making this location's low score especially notable. Families should ask management to explain the gap and what's being done to improve.
Pricing is estimated, please contact the facility to confirm.
Have updated pricing?
1290 Santa Rose Drive, Chula Vista, CA 91913
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™. Free for small facilities.
$3,695/mo
starting