4 state citations (2 serious, 2 minor) and 3 verified complaints across 13 inspections since 2021. The most serious incident occurred in August 2023, when a resident was left outside on the facility's patio for nearly 3 hours in 108-degree heat and arrived at the hospital with a body temperature of 106.1 degrees, a finding the state substantiated. A second serious citation was issued in April 2025, related to a substantiated violation of residents' personal rights. Among complaints investigated but not substantiated: a resident left unattended during toileting (2021), insufficient staffing to assist with phone calls (2021), a visitor not following COVID mask guidance (2022), and allegations involving timely medical care, incontinence care, and access to a mobility device (2023). Annual inspections in 2022, 2023, 2024, 2025, and February 2026 found the facility clean, in good repair, and in substantial compliance, with the most recent visit observing residents actively participating in activities and all areas meeting requirements.
Townsend House is a 38-bed senior living community in Chico. The facility provides assisted living services.
Active lifestyle programs
Offers organized activities, events, and social programs to keep residents engaged.
Dining program
Provides prepared meals and dining services for residents.
Pricing is estimated, please contact the facility to confirm.
10 Ilahee Ln, Chico, CA 95973
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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