Twin Palms has recorded 14 state citations (9 serious, 5 minor) and 3 verified complaints since 2022 across 9 inspections. The 2 most significant findings each involved a resident requiring hospitalization: in May 2023, a resident sustained burns after staff placed very hot soup on a bedside tray and left the room without confirming the resident could safely manage it, and in late 2023 through early 2024, a separate resident developed pressure injuries that the administrator was unaware of until the resident was hospitalized in January 2024. Investigators cited the facility on multiple occasions for failing to submit required incident reports to the state within the 7-day window, and in January 2024 found 1 staff member working without fingerprint clearance on file. A Noncompliance Conference was held with the administrator in February 2024, with state managers directing more thorough pre-admission appraisals and staff training. The most recent annual inspection, conducted in February 2026, found 4 residents in care with no major violations noted in the visit narrative.
Twin Palms is a 6-bed residential care home in Chatsworth, part of the Royal & Twin Palms Assisted Living operation that runs two homes in the neighborhood. The homes offer assisted living, memory care, physical disability care, and nutritional counseling.
With nearly two decades of operation in the same community and owner-operated management, Twin Palms provides the kind of long-standing, personal care that larger facilities struggle to replicate.
Nearly two decades of continuous operation
Licensed since 2006, Twin Palms has 19 years of track record in Chatsworth. That kind of longevity in a small home setting indicates stable ownership, consistent care quality, and deep community roots.
Owner-operated with direct oversight
The ownership is directly involved in daily operations. In a 6-bed home, this means the person responsible for care quality is actually present — a meaningful difference from corporate-managed facilities where decisions happen far from the residents.
Serves a broad range of care needs
Beyond standard assisted living, Twin Palms offers memory care, physical disability care, and nutritional counseling. This range means residents may not need to move if their care needs change over time.
Very small home means limited social variety
With only 6 beds, the social dynamic depends entirely on who else is living there. If personalities don't click, there's no dining room to switch to or different wing to explore. Visit and meet the other residents.
Website is more marketing than substance
The online presence covers the brand broadly but provides limited specifics about daily routines, staffing ratios, or what a typical day looks like at Twin Palms specifically. You'll need an in-person visit to get real answers.
Chatsworth is on the outer edge of the Valley
Located in the far northwestern San Fernando Valley, Chatsworth is convenient for families in the Simi Valley and West Valley area but a long drive from most of LA. Factor in visit logistics.
Pricing is estimated, please contact the facility to confirm.
19929 Septo Street, Chatsworth, CA 91311
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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