How safe is Royal Palms?

Royal Palms has a FYI Safety Score of 7.5 out of 10, based on California state inspection records. 3 state citations and 0 verified complaints have been documented since 2021 across 10 inspections.

How much does Royal Palms cost?

Royal Palms starts at $5,455 per month. Contact the facility directly for current pricing, room availability, and care-level costs.

Does Royal Palms offer memory care?

Yes, Royal Palms offers Memory Care services. Care types available include: Assisted Living, Memory Care.

Does Royal Palms accept Medi-Cal?

Royal Palms is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.

When was Royal Palms last inspected?

The most recent state inspection visit to Royal Palms was on 2026-06-03. The facility has received 10 total inspection visits on record.

How many violations does Royal Palms have?

Royal Palms has 3 state citations and 0 verified complaints since 2021 across 10 inspections. Our FYI Safety Score for this facility is 7.5 out of 10, which accounts for the severity and recency of these findings.

How long has Royal Palms been in operation?

Royal Palms has been licensed for 17 years in Chatsworth, California, with a licensed capacity of 6 beds.

Royal Palms

20548 Germain Street

Chatsworth, CA 91311

6 beds • Est. 2008 (17 years) • Get directions

FYI Safety Score™

7.5 Fair

3 serious and 0 minor state citations across 10 state inspections, with no substantiated complaints. Last inspected in June 2026.

View full state record

Safety data last updated July 2026

Part of the FYI Safety Scorecard, the independent safety rating for every California assisted living facility.

Why we like it

Royal Palms is a 6-bed assisted living home in Chatsworth, part of the Royal & Twin Palms operation that has served the greater San Fernando Valley for over two decades. The home offers assisted living, memory care, physical disability care, and nutritional counseling with personalized care plans and 24-hour professional oversight.

Owner-operated with a strong emphasis on transparency and family communication.

17 years of owner-operated stability
Licensed since 2008 with owner oversight throughout. The website emphasizes direct owner involvement in care decisions and steady family communication. Ask about turnover — long-tenured ownership usually means more consistent staffing.
Memory care and physical disability support in a home setting
Offers dedicated memory care and physical disability care alongside standard assisted living — a broader range of services than most 6-bed homes provide. This means your loved one may be able to stay even as needs change.
Nutritional counseling as a distinct service
Customized meal plans are called out as a specific service, not just a menu. This suggests genuine attention to dietary needs rather than one-size-fits-all meals.
Average safety record
3 serious and 0 minor citations across 10 state inspections. Ask what's changed and how past issues were corrected when you visit.
Chatsworth is far north in the Valley
Located at the northwestern edge of the San Fernando Valley, Chatsworth is a significant drive from most of LA. Factor in commute time for regular visits, especially during rush hour.
Two locations share a brand — visit yours specifically
Royal Palms and Twin Palms are two separate homes at different Chatsworth addresses. Make sure you tour the exact home your loved one would live in — staffing, layout, and environment can differ.

Pricing

Assisted Living

1 Bedroom$5,455/mo

Pricing is estimated, please contact the facility to confirm.

Where you'll live

20548 Germain Street, Chatsworth, CA 91311

Get directions

Amenities & Services

24-Hour Staff

Medication Management

Memory Care Program

Dining

Housekeeping

Laundry

Transportation

Activities Program

Frequently asked questions

How safe is Royal Palms?: Royal Palms has a FYI Safety Score of 7.5 out of 10, based on California state inspection records. 3 state citations and 0 verified complaints have been documented since 2021 across 10 inspections.
How much does Royal Palms cost?: Royal Palms starts at $5,455 per month. Contact the facility directly for current pricing, room availability, and care-level costs.
Does Royal Palms offer memory care?: Yes, Royal Palms offers Memory Care services. Care types available include: Assisted Living, Memory Care.
Does Royal Palms accept Medi-Cal?: Royal Palms is not currently listed as a participant in the Assisted Living Waiver (ALW) program for Medi-Cal.
When was Royal Palms last inspected?: The most recent state inspection visit to Royal Palms was on 2026-06-03. The facility has received 10 total inspection visits on record.
How many violations does Royal Palms have?: Royal Palms has 3 state citations and 0 verified complaints since 2021 across 10 inspections. Our FYI Safety Score for this facility is 7.5 out of 10, which accounts for the severity and recency of these findings.
How long has Royal Palms been in operation?: Royal Palms has been licensed for 17 years in Chatsworth, California, with a licensed capacity of 6 beds.

Facility Details

Facility Type: Residential Care Facility for the Elderly (RCFE)
License Number: 197607361
Size: 6 beds (Small Home (1–6 beds))
Licensed Since: May 8, 2008 (17 years)
Licensee: Jj Palms, Inc.
Administrator: Natalie Mallon
Phone: (818) 772-7153
Address: 20548 Germain Street, Chatsworth, CA 91311

License data from the California Department of Social Services, Community Care Licensing Division. View full state record

Nearby facilities

See all assisted living in Chatsworth

Do you manage Royal Palms?

Claim your listing to verify pricing, add real photos, and respond to your FYI Safety Score™.

Claim this listing