19960 Santa Maria Ave
Castro Valley, CA 94546
116 beds • Est. 2017 (8 years) • Get directions
4 minor state citations and 4 verified complaints across 20 inspections since 2021. The earliest verified complaint, in October 2021, substantiated 2 allegations: staff failed to manage a resident's oxygen tank properly and failed to keep the facility clean. A February 2023 complaint visit also resulted in substantiated violations, with deficiencies cited. The most recent verified complaint, filed in July 2025, alleged a resident was not being reminded to eat and may have experienced health decline as a result; investigators reviewed staff interviews and meal documentation and found the allegation unsubstantiated. Other investigated complaints covering topics including ambulation assistance, resident falls, odor control, and failure to meet resident needs were all closed as unsubstantiated or unfounded. No serious citations appear in the record. Annual inspections in 2024 and July 2025 found no deficiencies, with physical plant conditions, medications, emergency equipment, and food supplies all observed to be in order.
Carefield Castro Valley is a 116-bed assisted living community in Castro Valley, an unincorporated East Bay suburb between Hayward and Dublin. Part of the Carefield chain, this community offers the consistency of a multi-location operator in a quiet suburban setting.
Established chain operator
Carefield operates multiple communities across California. Chain operators typically offer standardized care protocols, staff training programs, and operational consistency.
Quiet East Bay suburb
Castro Valley has a small-town feel despite its proximity to Oakland and Hayward, with tree-lined streets and a slower pace than the surrounding cities.
Mid-to-large community
At 116 beds, Carefield Castro Valley has enough scale for structured programming and specialized staff while staying smaller than the 200+ bed mega-communities.
Chain operator tradeoffs
Multi-location operators offer consistency but can feel corporate. Visit in person to assess whether the local staff and culture feel engaged and personal.
Pricing is estimated, please contact the facility to confirm.
19960 Santa Maria Ave, Castro Valley, CA 94546
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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