West Valley Care Home has 15 state citations (12 serious, 3 minor) and 1 verified complaint since 2021 across 12 inspections. The facility's most persistent issue is resident elopement: in March 2025, a resident documented as unable to leave unassisted was found 2.9 miles from the facility near Stevens Creek Boulevard and Cypress Avenue after going missing for 3 days, resulting in a serious citation and a $500 civil penalty. An earlier elopement had also occurred, after which the facility installed a wireless door alarm. The October 2025 annual inspection cited 8 serious deficiencies covering fire clearance, administrator qualifications, facility maintenance, medication access, and resident rights; inspectors also observed a locked exterior gate restricting resident exits. The October 2024 annual inspection found medications and sharps in unlocked kitchen drawers and in an unlocked dresser in a bedroom shared by a resident with neurocognitive disorder; a follow-up visit confirmed both had been corrected.
West Valley Care Home is a 6-bed small residential care home in Campbell. Over 12 state inspections, the facility has received 12 Type A citations (serious) and 3 Type B citations (minor).
This facility does not appear to have a website. Contact them directly for details about services, availability, and pricing.
Intimate home setting
Only 6 beds — a small, personal environment where staff can give individualized attention to each resident.
Below-average safety record
The FYI Safety Score™ is 5.7 out of 10, which is below the California average. Ask about recent improvements and corrective actions during your visit.
Limited information available
This facility does not have a website, which limits the information we can provide. We recommend contacting them directly to learn about their services, staffing, and care approach.
Pricing is estimated, please contact the facility to confirm.
15 Darryl Drive, Campbell, CA 95008
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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