11 state citations (10 serious, 1 minor) and 4 verified complaints since 2021 across 15 inspections. The most substantiated issues center on medication management: in December 2023, the facility served alcohol to a memory care resident despite 2 physician's orders prohibiting it due to the resident's diagnosis and medication regimen; in June 2024, another resident's medication was found unsecured in the wrong resident's room; and in January 2025, staff were leaving medications at residents' bedsides without physician's orders authorizing it. A January 2025 case management visit also cited a deficiency after staff failed to check a resident's vitals when requested by the responsible party and did not follow up with the family. A 2023 case management visit cited a deficiency for a private companion who lacked required criminal background clearance and had not signed the facility's required conduct acknowledgment forms. The most recent annual inspection in December 2025 found medications properly locked on all floors, safety systems functioning, and the facility clean.
The Trousdale is a 140-bed senior living community in Burlingame, operated by Eskaton as a reflection of the Peninsula lifestyle. The community offers independent living, assisted living, and memory care with an emphasis on wellness, personal growth, and connectivity.
Features include restaurant-style dining with a cafe bistro, a state-of-the-art fitness center with tai chi and yoga, holistic services like massage and acupuncture, and smart sensor LED lighting inspired by Silicon Valley technology. Eskaton Connect tablets in each apartment help residents stay connected with loved ones.
Non-profit with Peninsula polish
Operated by Eskaton, a 55-year-old non-profit provider, The Trousdale channels its Peninsula location into a lifestyle-focused community where wellness, innovation, and cultural programming take center stage.
Tech-forward amenities
Personalized Eskaton Connect tablets in each apartment, smart sensor LED lighting, and a modern innovation hub set this community apart from more traditional senior living settings.
Holistic wellness offerings
Goes beyond standard fitness classes to include massage, acupuncture, aromatherapy, and lifelong learning programs — a wellness menu that reflects the community's Peninsula sensibility.
Full continuum of care
Independent living, assisted living, and dedicated memory care on one campus, allowing residents and couples to age in place as needs evolve.
Below-average safety record
The FYI Safety Score is 6.3 out of 10, with 10 Type A citations and 4 substantiated complaints. Families should review inspection reports carefully and ask about specific corrective actions.
Recent leadership transitions
The community has welcomed new executive, memory care, and life enrichment directors. While new leadership can bring improvements, families should assess how the transition is affecting day-to-day operations.
Pricing is estimated, please contact the facility to confirm.
1600 Trousdale Dr, Burlingame, CA 94010
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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