2600 Balfour Rd
Brentwood, CA 94513
150 beds • Est. 2022 (3 years) • Get directions
Merrill Gardens at Brentwood has accumulated 10 state citations (2 serious, 8 minor) and 7 verified complaints since 2022 across 28 inspections. The most recent substantiated finding, from August 2025, documented a resident whose call for assistance was initiated at 11:24pm and not answered until 5:22am the following morning, resulting in a minor citation for insufficient staffing levels. A December 2024 complaint investigation found that on one morning shift in May 2024, a single caregiver was responsible for all resident care and told inspectors it was impossible to provide all needed services that day; when a resident had a bowel accident mid-shift, no staff were available to assist and the resident's daughter provided the shower herself. Inspectors also substantiated in 2022 that a staff member was administering medications to residents without proper training from the facility. A 2023 visit cited the facility for failure to ensure residents were free from neglect.
Merrill Gardens at Brentwood is a 150-bed assisted living community in Brentwood, in eastern Contra Costa County. Part of the Merrill Gardens chain, it brings corporate-level resources to a growing suburban area.
However, its safety record falls below what families should expect from a national operator.
Merrill Gardens brand
Part of a well-known national chain with standardized operations, staff training, and corporate oversight. Merrill Gardens communities are generally well-maintained.
Large community
At 150 beds, has the scale for diverse programming, dining options, and dedicated care staff.
Growing suburban area
Brentwood is one of the East Bay's newer suburbs with modern shopping, medical facilities, and a family-oriented community feel.
Below-average safety record
FYI Safety Score of 5.0 out of 9.9 is notably low for a Merrill Gardens location. This is an outlier within the chain — families should ask specifically about this community's inspection history and what corrective steps have been taken.
East Contra Costa remoteness
Brentwood is relatively far from the Bay Area core. Families commuting from Oakland, San Francisco, or the Peninsula should factor in drive time for regular visits.
Pricing is estimated, please contact the facility to confirm.
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2600 Balfour Rd, Brentwood, CA 94513
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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$5,885/mo
starting