6 state citations, including 5 serious, and 3 verified complaints since 2022 across 13 inspections. The most serious finding comes from a March 2026 complaint investigation in which state investigators obtained video footage of the licensee physically handling a resident in a rough manner during a bed transfer, tossing her down onto the bed and then grabbing her legs and tossing them onto the bed; the resident was audibly groaning, suggesting the action caused discomfort. The licensee had denied the allegations before the video evidence was obtained. An April 2024 case management visit cited deficiencies for 2 smoke detectors that had been removed from the kitchen and an adjacent room, with wiring left hanging freely from the ceiling, along with a missing bathroom window screen. The 2 most recent annual inspections, in October 2025 and November 2024, found no new violations.
Polly'S Place is a 6-bed residential care home in Anaheim. The facility provides memory care services.
Intimate home setting
Only 6 beds — a small, personal environment with high staff-to-resident attention.
Memory care specialty
Dedicated memory care program for residents with Alzheimer's or dementia.
Regulatory citation history
Has received 5 Type A citations (serious — these indicate immediate risk to health, safety, or personal rights). Ask what corrective actions have been taken.
Substantiated complaints on file
3 of 11 complaint allegations have been substantiated by state investigators. Review the facility's public inspection reports for details.
Limited amenities
As a 6-bed residential home, amenities and activities may be more limited than larger communities.
Pricing not yet available
2143 W. Fir Ave., Anaheim, CA 92801
Get directionsLicense data from the California Department of Social Services, Community Care Licensing Division. View full state record
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